[General] Internet degradation notification

[Majed B.]

I forgot to mention that mine was from QualityNet.

On Thu, Feb 12, 2009 at 2:49 PM, Bashar Al-Abdulhadi
<bashar at kuwaitnet.net> wrote:
> got this from FT:
>
> Dear Valued Customer,
> The purpose of this email is to convey our sincere apologies for the
> inconvenience you are experiencing with respect to the current delay that
> you are experiencing. Unfortunately, the delay is due to a fiber cut. We
> have been informed by our provider that a fiber cut has been identified
> within FOG, location still unknown.
>
> Time of Service Disruption: 12-Feb-09 at 06:00am
> ETR for this outage: No restoration time has been estimated, once we receive
> additional information we will update you.
>
> Again, please accept our sincere apologies. We appreciate your business and
> will do everything we can to serve your needs.
>
> For further assistance, please contact us on 1834567
>
>
> Corporate Technical Support
> FAST Telecommunication Co.
>
>
>
> Majed B. wrote, On 02/12/2009 12:43 PM:
>
>> "Please be advised that we've been informed by one of our carriers
>> that a cable cut has been identified within FOG, location 50KM Jabal
>> Ali (UAE), causing some loss of bandwidth & no restoration time has
>> been estimated as of yet. Your internet service might be experiencing
>> slight increase in delay & minimum performance degradation. Cnce we
>> receive additional information we'll update you accordingly."
>>
>
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>
>



-- 
       Majed B.